Privacy Policy

This privacy policy applies to Fallsview Casino Resort's online platform, operated under license from iGaming Ontario (AGCO) and owned by Mohegan Gaming Ontario LP. It also pertains to the physical location of Niagara Fallsview Casino Resort in Ontario, Canada.

Collection of Personal Information

Fallsview Casino Resort collects personal information for specific purposes:

• To create an account or profile
• For online gaming activities on our platform
• To register for rewards and promotions through the Momentum program
• For entry into tournaments, contests, and other promotional events

The types of personal information we collect include but are not limited to name, home address, date of birth, identity verification documentation (e.g. ID cards or passport), and credit card details for payment processing.

Use and Disclosure of Personal Information

We use collected personal information as follows:

• To verify identities of players participating in gaming activities
• For the purpose of conducting online gaming operations under Ontario's iGaming regulations
• For targeted marketing and direct mail communications regarding our services or products offered through Momentum rewards program

Your consent is required for processing sensitive data. You may withdraw your consent at any time by contacting us.

Security Measures

We maintain a secure environment with the following safeguards:

• Secure Sockets Layer (SSL) encryption to protect data transmission
• Password protected online account access and secured communication channels using Transport Layer Security (TLS)

Access Rights

Upon request, we provide access rights to the collected personal information. This includes enabling changes or corrections where necessary.

Retention Periods for Personal Information

Personal information will be retained as follows:

• As required by regulatory bodies such as iGaming Ontario
• For a period of at least 3 years following the date on which your account is closed

Your Rights Under PIPEDA and FIPPA

As an individual, you have certain rights under these Acts:

• Right to access personal information held about you.
• Right to request correction of inaccuracies in this data.

To exercise any right mentioned above or if you wish to obtain a copy of your collected personal details, please follow our contact procedures.

Compliance with Laws and Regulations

Fallsview Casino Resort respects Ontario's regulations. This Privacy Policy is intended to comply fully with all current laws and regulatory standards in Canada regarding privacy protection and consumer rights.

Changes to Our Privacy Policy

We reserve the right to modify or update this policy at any time without notice. These modifications will be effective immediately upon posting on our website, online platform, or by communication to registered users.

If you have any queries about this privacy policy please feel free to contact us at:

Fallsview Casino Resort
Niagara Falls Ontario